Frequently Asked Questions (FAQ)

Welcome to the frequently asked questions section of the site. If your question is not addressed below, please contact a 123InkFast representative and we will assist you in every manner possible.
If we have not answered your question, please email us and we will provide you with an answer. 

• What is 123InkFast's policy on shortages?
   
• If I order today when will I receive my product?
   
• What forms of payment does 123InkFast accept?
   
• Does 123InkFast Supplies offer contract pricing on the items that my company uses the most?
   
• What is the cost of shipping?
   
• What product lines does 123InkFast Supplies offer?
   
• Does 123InkFast Supplies sell toner supplies?
   
• How do I set up an account?
   
• I need custom pricing based on quantity, whom do I contact?
   
• I have an account but need further instructions on how to place orders.

What is 123InkFast’s policy on shortages?
All shortages must be claimed within 48 hours of receipt of the order. To claim a shortage, just complete the shortage claim form located in the Help Center.
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If I order today when will I receive my product?
All orders placed prior to 2:00PM in the time zone in which it is placed, go out the same day for next day delivery. Please see our shipping policies for further details.
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What forms of payment does 123InkFast accept?
123InkFast Supplies accepts all major credit cards with an open account status you can receive NET 30 Terms. We also accept corporate and government purchase orders.
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Does 123InkFast Supplies offer contract pricing on the items that my company uses the most?
123InkFast Supplies offers special contract pricing on all 10,000+ items that we stock. Contact a representative today with your list!
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What is the cost of shipping?
123 InkFast offers free delivery of in stock items to anywhere in the Contiguous United States. A $4.99 handling charge will apply to each order that is less than $45.00 for individual accounts, or $200 for commercial accounts. International orders are shipped at the lowest possible rate based on service requested.
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What product lines does 123InkFast Supplies offer?
123InkFast Supplies offers all major brands including: Hewlett Packard, Canon, Lexmark, Dell, Xerox, Panasonic and Many More.
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Does 123InkFast Supplies sell toner supplies?
123InkFast Supplies sells every make and model of toner supply for all the major brands. We sell OEM as well as Remanufactured cartridges of amazing quality.
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How do I set up an account?
By contacting a 123InkFast Supplies representative or clicking on new customer form and completing all the necessary information. It takes one business day too set up accounts once credit approval has been issued.
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I need custom pricing based on quantity, whom do I contact?
Email sales@123inkfast.com or contact a representative @ 800-343-4856 for details.
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I have an account but need further instructions on how to place orders.
You can visit our Contact Page, Call us at 800-343-4856, or use our Live Chat feature available on the Home Page.
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