Frequently Asked Questions- Recycle Program

What is the 123 InkFast Recycling Program? This Recycling program is designed primarily for the collection of OEM ink jet and toner cartridges and previously used cell phones. This program takes back all imaging supplies. Contact your program coordinator for more information

Which Cartridges, Fuser Cores, & Phones Do You Collect?  We collect a variety of laser/inkjet printer, fax, and multi-function cartridges as well as laser printer fuser cores and cell phones. Market conditions can change frequently. Therefore, we have provided a Cartridge &
Fuser Core Buyback List as well as a Cell Phone Buyback List under the download function.

How Much Do You Pay For My Returns? Empty laser/inkjet cartridges, cell phones, & fuser cores are subject to changes in market conditions just like many other commodities. The factors of supply & demand greatly affect their individual dollar values. Your pricing is adjusted monthly and a new buyback list will be published to the website accordingly.

How Often Are Prices Updated? Your pricing is adjusted monthly and a new buyback list will be published to the website accordingly.

Are There Any Fees or Charges for My Program? There are no fees or charges for the recycling boxes or the pallet pick ups. We will pay out on all qualified cartridges that are on the buyback list. Cartridges returned and processed in the same month will be
paid out at that month’s price.

How Should I Package The Items I Am Returning? The website shows an example of each of the containers we have to offer. The original packaging is always the best way to protect the cartridges during shipping. Inkjet cartridges or cell phones can be placed in the original boxes and placed in large shipping cartons. Toner cartridges & fuser cores in the original boxes can also be placed in a separate recycling container designed for their collection. If the original boxes are not available, bubble-wrap, newspaper, or other suitable packing material should be used to protect the cartridges & cores.

How is a Cartridge Determined Damaged? First, as the recycling containers are received, each shipment is inspected. The Cartridge Return Center looks at each individual cartridge for damage to the print head, rollers, etc. A cartridge that has cracks or chips to the
outer casing is considered “Damaged” and therefore marked as unpaid. In many instances, a consumer may not notice damage because it is so slight. However, our team is trained to look for specific areas of damage that make a cartridge unusable in the remanufacturing process. Often this damage may occur as a cartridge is removed from the machine or during transit to our facility ifthey are not packaged correctly.

How often is report activity updated? Cartridges or Phones received during the previous month will be posted to your account activity by the 3rd business day of the following month. Payment for cartridges returned will be issued once per month